Phoenix Physical Therapy takes a comprehensive approach to preventing and treating work-related injuries. We believe it is important to partner with employers and payers to understand their processes and needs. We customize solutions to fit your employee population. Phoenix takes the time to train our clinicians on best practices for managing work-related injuries. We provide our clinicians with expert support to mitigate a myriad of challenges when caring for individuals with work-related injuries.
Post-Injury
Access
Research and industry guidelines indicate that timely physical therapy intervention improves recovery, reduces disability duration, supports earlier return to work, and lowers overall workers’ compensation claim costs. Phoenix offers:
- Quick scheduling: Injured workers are offered appointments within 24–48 hours to reduce delays at the start of care.
- Authorization support: Phoenix helps manage authorization from start of care through discharge to keep treatment moving.
Communication
Effective communication between stakeholders helps establish trust, reduce uncertainty, address barriers to recovery, and support a timely return to work.
- Stakeholder updates: Communication can be customized to employer, payer, and case manager preferences.
- Key status visibility: Updates may include cancels/no-shows, progress prior to physician follow-ups, changes in status, discharge planning, and current work-related functional abilities.
Case Velocity
Effective case velocity is about ensuring the right actions happen at the right time to support recovery and claim resolution.
- Day-one work focus: Job-related activities and functional skills are assessed and integrated into the plan of care from the beginning.
- Progressive, goal-oriented care: Treatment is designed to support recovery to the highest level of function in the least number of days and visits.
Outcomes
Case closure and returning to productive work is the goal!
- Return-to-work alignment: Care plans are built around the injured worker’s role, restrictions, and functional demands.
- Claim-focused results: The program supports safe recovery, work readiness, and efficient discharge planning.
Injury Prevention Services
For Injury Prevention, we offer comprehensive employer-based services as well as clinic-based services. These include:
- Job Analysis – Quantifying the essential physical demands of the job is the base of any injury prevention and management program.
- Post-Offer Employment Testing – Don’t hire your next WC claim. Test all job candidates to ensure they are physically capable of the job before they start. If your employees are getting musculoskeletal injuries in the first year on the job, or you have high turnover you can cut the cost in half by implementing a quality legally defensible POET program.
- Ergonomic Programs – We offer industrial and office ergonomic screens and comprehensive assessments depending on your needs. If you have trends for injuries in a specific job or department, an ergonomic assessment may be a good way to identify the root cause and find effective solutions to improve.
- Early Symptom Intervention – Using OSHA approved first aid treatments, our trained clinicians educate employees on safer work and home behaviors and teach them to perform self-management techniques early before a complaint turns into an injury. These programs often have a 70-80% resolution rate with no ongoing care needs.
- Job Coaching – Certified Phoenix Injury Prevention Specialists come onsite to assist with implementation of safety and ergonomic protocols for new hires, high risk areas and employees returning from injury to ensure a safe motivated workplace and reduced injuries.
Phoenix Physical Therapy takes pride in our workers’ comp partnerships, and we are dedicated to providing successful outcomes. Please reach out to us today if you would like to consult on customized injury management or prevention solutions for your team.
Workers' Comp For Your Business
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All the therapists, were very knowledgeable and effective in getting me back and moving well after my knee replacement. Highly recommend them and I will be back if I need therapy in the future.