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Testimonial: My Pelvic Floor Physical Therapy Experience

December 5, 2024 | Tips & Trends
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This testimonial is from a patient who received Pelvic Floor Physical Therapy at Advanced Physical Therapy Center in Grand Blanc, Michigan. Advanced Physical Therapy Center is part of the Phoenix family. This patient was treated by Amy Kennedy, PT, DPT who specializes in Women’s Pelvic Floor Physical Therapy. You can read more about Amy by clicking HERE.

Here is our patient’s testimonial:

“After many years of suffering from bladder leakage, I was able to have bladder surgery to correct the issue. However, I was very disappointed that the surgery didn’t completely correct my condition as I was still experiencing some bladder leakage after using the restroom. My doctor suggested pelvic floor physical therapy. Although I was somewhat skeptical that it would help, I was even more nervous about what it would entail; I was especially nervous that it might be very invasive or overly intimate in the process. When I arrived at Advanced Physical Therapy Center in Grand Blanc, I was warmly greeted by the front desk staff. This was the first step in calming my nerves about being at physical therapy. Front desk personnel may not realize it, but they are truly the first impression that patients receive when entering and I was so thankful for this!

Then, I met my physical therapist, Amy Kennedy. She was so warm and friendly, and I was especially happy to find that she had a private office with a closing door since I had not idea of what to expect at my visit. I sat in a chair while Amy took a thorough history of my bladder issues, and I was able to express how distraught it made me that surgery had not completely fixed my issues. Amy patiently listened to me and reassured me that she would work with me to resolve these issues for good. She explained the anatomy of my issues and began working with me to address my concerns. And much to my happy surprise, pelvic floor therapy was not at all intimate or invasive! Amy taught me the techniques and exercises I would need to learn and each visit she assessed my progress and added techniques that would lead to my success.

I am so thankful that I took the step to try pelvic floor physical therapy. My only regret was that I didn’t try it before I had surgery! I cannot thank Amy enough for all she taught me! I finally feel that I have my dignity back and I would recommend this therapy and specifically Amy Kennedy to anyone struggling with pelvic floor issues!”

Interested in finding one of our therapists who perform Pelvic Floor Physical Therapy? Please click HERE for our clinic location page. Then, click “Pelvic Health” in the list of therapy options to find a clinic near you.

The entire Phoenix Physical Therapy Team is committed to providing our patients with quality physical therapy, occupational therapy and speech therapy in a safe and healthy clinic environment. We continue to follow the guidance provided by the CDC, WHO and public health officials to update you as new information becomes available. Let’s work together to keep each other safe and healthy.

The safety of our patients, communities and team members remains our top priority. We know you have a choice in your care providers and appreciate your commitment to Phoenix and our qualified clinicians.

Here are the actions we have taken to keep our patients, communities and team healthy & safe:

  • Flexible scheduling allows for social distancing
  • Regular cleaning and sanitation of all clinic surfaces
  • Facemasks must be worn by all Phoenix staff and are recommended for all patients
  • Screening questionnaire and temperature checks prior to entering clinics
  • 6 feet of social distancing throughout the clinics

Keeping Our Clinics Safe

Here are some tips on how we can keep each other safe:

  • Handwashing is your best self-defense against the spread of germs. When soap and water are not available and hands are not visibly dirty, use at least a 60% alcohol-based hand sanitizer.
  • Please stay home if you are not feeling well, especially if you have a fever, are coughing or sneezing, or are experiencing shortness of breath. If a patient shows up with symptoms, the clinic team will work with them to reschedule.
  • Be vigilant. If you have traveled to any of the countries where there are outbreaks of the virus, please follow guidance from the CDC website and our Travel Guidelines.

Here are actions we are taking to keep our clinics clean and safe:

  • Equipment will be wiped down after EVERY use with antibacterial wipes/sprays
  • All surfaces that patients or staff may touch including door handles, countertops, seating, pens at sign-in, bathroom and all other common areas will be disinfected regularly
  • Treatment tables will be 6 feet apart
  • Team members will wash their hands often with soap and water for at least 20 seconds, particularly after going to the bathroom, before eating, and after blowing their nose, coughing or sneezin
  • Clinics will have hand sanitizer available at the front desk and in the treatment areas
  • Any Phoenix team members who are ill will be asked to stay home
  • We will maintain social distancing between patients in the clinic
  • Caregivers that are bringing a patient to the clinic should wait in their car or come back when the appointment has ended unless necessary (i.e. minor requiring a guardian or for assistance needs)
  • When possible, we will treat patients in private rooms to increase social distancing
  • Any patients that have underlying health issues (i.e. diabetes, respiratory problems, etc.) will be given the option to be seen during special clinic hours or can opt to be treated in a private room away from other clinicians and patients
  • All patients should be self-screening before entering the clinic. Our PCCs will perform a secondary screening during the check-in process and before patients enter the clinic including a screening questionnaire and temperature check.
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